Customer Care

Sales - Service - Repair - Installation - Delivery

Our Team

Alysia Howard - Owner / Hearth Sales Specialist -

Jeff Bowen* - NFI-Certified Service Manager / Hearth Sales Specialist -

Penny Tremain* - Business Office Manager / Sales Support & Marketing -

Kelly O'Hara - Installation Technician

Terry Letson - Installation Technician

Justin Bowen - Service Technician

Stuart Washburn - Service Technician

Our staff has a combined 50+ years experience in the hearth industry!!

At Hearths A'Fire, we have over twenty years of experience in providing the best hearth-related service in the central New York area. Our sales staff and service technicians are kept up-to-date on the latest technologies and products.

We can provide you with a personalized experience, recommending the product that best suits your needs and lifestyle and install it with the professionalism that you would expect from the best.

We take the care of our customers very seriously - you'll be in good hands.

* Big Green Egg Certified Eggspert